FAQ concerning shopping with us

1. What is Studio Marvel Pvt. Ltd. ?

Studio Marvel Pvt. Ltd. is both online and offline experts of wallpapers and flooring. We serve our customers with latest and artistic wallpapers and floorings. With our prime headquarters at Chennai, Tamil Nadu, our virtuoso team of designers and installation experts serve clients, nationwide.

We take and place orders from the website and our offices, with proper installation support, if requested by the client. Studio Marvel Pvt. Ltd. is an online store with the offline studio as well, which provides an exquisite range of creative wallpapers and flooring with expert assistance.

2. How do we work for online orders?

Studio Marvel is available both online and offline for customers present nationwide. The website for Studio Marvel offers its clients to place direct orders for wallpapers and flooring to their location. The company also assists with installation and setup assistance at your doorstep. For an offline visit,  clients can directly visit our Chennai showroom.

Studio Marvel offers you to register for free, and you quickly sign up with us to create your shopping basket. Our catalog displays all types of designs and themes, where one can directly purchase the wallpapers and flooring as per their interest. We also have a facility of doorstep installation service, where our expert installation team provides complete setup of wallpapers and flooring.

3. Do you ship to my city and what are the delivery charges?

Yes, Studio Marvel does ship orders and their services throughout India. We ensure upright delivery and installation service if availed by our customers. Studio Marvel is proud to serve their customers throughout the nation along with their expert help and support. Therefore, customers from any state can place their order and enjoy our services and creative products.

No, the delivery charges are not included. We display all included costs on the order basket list. Apart from that, there are no extra charges imposed on the client’s shopping basket.

4. What is the estimated delivery timeline?

We are always ready to serve you at your doorstep in the best possible timeline. An estimated delivery ranges within 6-10 business days via reputed courier partners. But if the demand is from a remote place, then Indian postal service will be used for delivery which covers up 2 to 3 weeks depending on the location.

5. Is there any order cancellation policy and damage refunds?

The order once placed cannot be cancelled. No refunds are made on our end and the policy remains same under all conditions. We do not make refunds for any damaged rolls and the transporter or courier service has to be contacted for such cases and conditions.

FAQ concerning wallpaper application

1. Why do my walls need to be prepped before hanging wallpapers?

The walls must be cleaned thoroughly, made free from grease, peeling off paint, stains and dried prior any application of wallpapers. In case of existing holes or cracks the defects must be concealed with help of primer-sealer.

2. Can wallpaper hide the cracks and unevenness in my wall?

It may look very easy that applying wallpapers on cracks will work wonders. The truth is that the cracks or holes create an irregular appearance of the wallpaper. It is strictly advised to cover up the irregularities with a kit and sand the area smooth prior the application of wallpapers to give it a smooth and even finish.

3. Does Wallpapers peels off, fades or lasts long?

Wallpapers are very durable and can sustain the wear and tear by children and many of them can be scrubbed gently for cleaning.  If you try to clean them with chemical then they peel off. The wallpapers fade if they are under direct sunlight influence or if the window lets in the sun rays directly on the wallpapers. If the moisture and sun are controlled from entering the wallpapers rooms then they last very long.

4. How much time wallpaper installation takes? Is it a messy work or can I do it myself.

With us, you do not require to hire anyone to remove old wallpapers. We come with a professional exectuives who preps up your walls, repair the drywall, prime up the walls and then install a new wall covering.

The entire work for cleaning the walls, repairing any crack/hole, drying it, applying primer, applying the wallpaper and setting it dry can take 2-3 days. If the walls are in good shape then it may take one day time.

5. Can I repair a small tear in my wallpaper?

Yes very much, if you know the appropriate technique you can practically repair the tear.

Use a razor knife with a new blade to double cut the layers which is tear and now remove both the layers. Now paste an exact same wallpaper piece on the exposed area to camouflage the repair. Try to follow the pattern of wallpaper design to mask the repair and you are done repairing the tear.